Shipping policy
Thank you for shopping with SELFORA. We are committed to delivering your order as quickly and efficiently as possible.
Please review the information below regarding our shipping process.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high demand periods, order processing may take slightly longer. If there is a significant delay with your order, we will notify you via email.
Shipping Times
Estimated delivery times vary depending on your location.
Australia
Estimated delivery time: 5–10 business days
International Orders
Estimated delivery time: 7–15 business days
Please note that shipping times are estimates and may vary due to factors outside our control such as customs delays, carrier delays, or peak seasons.
Shipping Costs
Shipping costs will be calculated and displayed at checkout before you complete your purchase.
From time to time, free shipping promotions may be offered on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor the status of your delivery.
Please allow 1–3 business days for tracking information to update after your order has been shipped.
Incorrect Address
Please ensure that your shipping address is correct when placing your order.
SELFORA is not responsible for orders shipped to incorrectly provided addresses. If you notice an error in your shipping information, please contact us immediately at:
Lost or Delayed Packages
While we work with reliable shipping partners, delays may occasionally occur.
If your order appears to be significantly delayed or lost, please contact us and we will assist in resolving the issue with the shipping carrier.
Customs and Import Taxes
For international orders, customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Contact Us
If you have any questions regarding shipping, please contact us at: